You are working on an important project on your computer. You've gone many days without sleep and you are approaching the end of the work. Then horror of horrors, your computer crashes. You feel like the world should be kind and end immediately, as there is no way you can finish the work on schedule unless your computer comes back alive. The only way forward is for you to find a repair specialist that can restore your computer back to full health without messing with the vital documents on it.
There are a lot at stake here, therefore the job of selecting a computer repair specialist that will save you is not one to take lightly. What are the things you need to look out for when making this selection? The first thing to consider is your downtime. How long will it take for the repair specialist to complete repairs on your computer.
You don't want to be stuck with someone that has a reputation for taking eternity to complete repairs. Your deadline is close at hand and repair time should be able to give you enough margin to complete the work you are doing.
For that reason, you need to find a specialist that can do the job under the most minimal amount of time possible. Another thing to take into consideration is the price. Is the amount being charged by the person reasonable or an attempt at extortion.
Prices of repairs are not constant, this is determined by the level of repair work to be carried out and if parts will need to be changed. The price for repairing a laptop with a broken screen will definitely be higher than that of fixing a laptop with RAM problems.
Also, you should be wary of people offering you prices that are too true to be true. Because most times, you get a patched up work that can lead to bigger problems and damages in the not so far future.
There are companies that offer you a specified flat rate for any of their services. Some charge you at an hourly rate, your total bill being determined by how long it took to complete the repairs.
Make sure you ask for the billing rate of the repairs company before committing your computer to them for repairs. This is for your protection and peace of mind, to avoid disagreements when the work is done.
Ensure that the two of you are clear on the terms of repairs. That is, on how long it will take, if you will pay a flat rate or your bill will be calculated at an hourly rate.
Also, reiterate and confirm the estimated time it will take for the repairs to be completed. Ask if they have a backlog of work that might delay the delivery of your own computer.
Some companies will be outright with the information and honestly give you specific answers, while some will dilly dally or avoid committing to a particular time frame. Press until they give you specific answers and hold them to their answers.
Ask for guarantees. Most companies offer between 30 to 90 days guarantee on their work. If any fault should develop within the time frame, you can take the computer back to the repair shop without having to pay extra.
If you don't have professional knowledge of computer repairs, don't dabble into it. You might end up causing more damage to the computer system. Also, if possible, ensure you take the computer to the manufacturer's endorsed or official repair shop.
Pinpointing the exact problem of the computer is about the most vital thing, so take it to the people that really know about that brand.
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